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Google Business Profile Appeal – No Info Found

Google Business Profile Appeal - No Info Found


How To Appeal If You See ‘’No Info Found’’?

The only way that you can appeal is by seeking help through the Google business profile community and having your appeal manually escalated by a Google product expert.

  • You will need to create a thread explaining the issue you are encountering. Make sure to mention the ‘No Info Found’ message you see in the manage appeals tool dashboard.

What Do You Need To Provide?

When creating your thread try to provide as much information as possible so a Google product expert know how to assist you.

  • Screenshot of the message:
    Include a screenshot that clearly shows the “No Info Found” message in your thread.
  • Business Profile ID:
    Provide the Business Profile ID linked to your account.
  • Official Business Documents:
    To verify that you are a legitimate business, you would have to provide your business registration, business license, tax certificate, and a utility bill. You can share these documents with a Google product expert by creating a viewable link on Google drive.


What Happens Next?

Once you’ve sent all the required information to a Google product expert they will raise the issue to Google business support. This will allow your case to be manually added to the appeals queue, bypassing the error you encountered.


Our Conclusion

When your Google business profile is suspended, your first instinct is to reach out to support but that’s only possible if your business profile is verified. This is why you need to go through Google business profile community for assistance. Before proceeding with your appeal, it’s important to find the issue that led to your suspension in the first place. Check that your business name, address, phone number, category are correct and compliant to improve your chances of reinstatement.

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