Google Business Profile Appeal – No Info Found

How To Appeal If You See ‘’No Info Found’’?

The only way that you can appeal is by seeking help through the Google business profile community and having your appeal manually escalated by a Google product expert.

• Head to the Google Business Profile Community.

• Start a new thread explaining the issue you’re facing, specifically mentioning the “No Info Found” message in the manage appeals tool.

Information To Provide

When creating your thread, be sure to include all the necessary details to assist a Google Product Expert:

• Screenshot of the message:
  Include a clear screenshot that shows the “No Info Found” message in your thread.
• Business Profile ID:
  Provide the Business Profile ID linked to your account.
• Official Business Documents:
  Ensure your business documentation is up to date and accurate. You can share a viewable link using Google drive containing the relevant documents, including business registration, utility bills, or a business licence, to prove your business is legitimate.

What Happens Next?

Once you’ve sent all the required information to a Google business product expert they will raise the issue to Google business support. This will allow your case to be manually added to the appeals queue, bypassing the error you encountered.

Our Conclusion

When your Google business profile is suspended, your first instinct is to reach out to support but that’s only possible if your business profile is verified. This is why you need to go through Google business profile community for assistance. Before proceeding with your appeal, it’s important to find the issue that led to your suspension in the first place. Check that your business name, address, phone number, category are correct and compliant to improve your chances of reinstatement.