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Google Business Profile Case Studies

Case Study 1

Profilesuspended.com Case Studies

CHALLENGE

Wise Truck Repair LLC, based in Virginia is a repair and maintenance service for commercial trucks. They heavily rely on their Google business profile for local visibility and bringing in new customers. However, when they moved to a new location, they updated their address on Google. Shortly after, their profile was suspended. This had a significant decline in bookings, leaving the business at a standstill.

SOLUTION

Fixing the violation: We worked with Wise Truck Repair LLC to ensure their new address was correctly updated across all platforms. We double checked that the business name, address, and phone number were consistent everywhere.

Appealing the suspension: Once the business details were corrected, we submitted an appeal to Google, providing supporting documents such as the lease agreement and photos of the new location to prove the legitimacy of the address change.

RESULT

We got them reinstated in just 9 days 🎉
Wise Truck Repair LLC have learned the importance of keeping their business details consistent across all platforms. Since the reinstatement, they have worked with us to regularly audit their business profile to ensure they stay compliant.