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Google Business Profile Case Studies

As business consultants, we’re always looking to find strategies that are focused on creating real world results. But don’t just take it from us, have a look at some of our work we’ve done for clients across different industries. Our case studies demonstrates our expertise and experience in appealing suspended Google business profiles and highlighting the potential for success when working with Profile Suspended.

Wise Truck Repair LLC

Case Study

Wise Truck Repair LLC Google Suspension Case Study

CHALLENGE
Wise Truck Repair LLC, based in Virginia is a repair and maintenance service for commercial trucks. They heavily rely on their Google business profile for local visibility and bringing in new customers. However, when they moved to a new location, they updated their address on Google. Shortly after, their profile was suspended. This had a significant decline in bookings, leaving the business at a standstill.

SOLUTION

Fixing the violation: We worked with Wise Truck Repair LLC to ensure their new address was correctly updated across all platforms. We double checked that the business name, address, and phone number were consistent everywhere.

Appealing the suspension: Once the business details were corrected, we submitted an appeal to Google, providing supporting documents such as the lease agreement and photos of the new location to prove the legitimacy of the address change.

RESULT
We got them reinstated in just 9 days 🎉
Wise Truck Repair LLC have learned the importance of keeping their business details consistent across all platforms. Since the reinstatement, they have worked with us to regularly audit their business profile to ensure they stay compliant.

China King Ohio

Case Study

China King Ohio Google Suspension Case Study

CHALLENGE
China King, based in Ohio is a Chinese restaurant that offers authentic cuisine. Their Google business profile was suspended for a policy violation after making changes to their business name. As a result, they experienced a sudden drop in foot traffic.

SOLUTION

Fixing the violation: Upon reviewing the profile, we quickly identified that the issue was keyword stuffing. The business name included terms like “Best Chinese Restaurant” which made it appear unnatural and spammy.

Appealing the suspension: To support the appeal, We included the business signage, licence and other documents showing that the official business name registered with local authorities matched the one listed on their Google business profile.

RESULT
Just 4 days later, we got them back! 💪
The reinstatement was a wake up call for China King and they now understand the importance of compliance. It’s made their business stronger and they are committed to continuing their growth while ensuring they remain in good standing with Google.

Chapman Family Decorators Case Study

Chapman Family Decorators Google Suspension Case Study

CHALLENGE
Chapman Family Decorators, based in Leeds UK, is a professional painting and decorating service. The company’s Google business profile was recently suspended due to a policy violation but the exact reason for the suspension wasn’t clear to them.

SOLUTION

Fixing the violation: We found that the business had unintentionally created a duplicate Google business profile with the same NAP information. We followed by removing the identical listing and verified that the remaining one aligns with Google’s standards.

Appealing the suspension: Since this was a soft suspension, Google didn’t require us to submit any business documents. We explained in the appeal that we had identified and removed the identical listing and assured Google that we will continue to comply with their guidelines to prevent future issues.

RESULT
Only 5 days later, they were back on Google! 👀
Chapman Family Decorators were over the moon when we managed to get their Google business profile reinstated and we will continue to work with them.